Asset Register - Issues reporting Improvement

Asset Register - Issues reporting Improvement

Simplifying Asset Register Issue Reporting Process

  1. Scenario Description

    • Someone reports an issue on an asset (e.g., cracked windscreen on a Ford Ranger).

    • Pre-start information is filled in, fault identified, and reported to the supervisor.

    • Next day, a different person does the prestart and notes the same fault, resulting in 2 issues being created for the single damaged windscreen. 

    • We have made some updates to improve this. 

  2. Issue Reporting Process

    • Fault identified (e.g., cracked windscreen) in the pre-start.

    • Fault reported to supervisor with details (e.g., safety hazard, no immediate repair required).

    • Submission of the report triggers a warning for maintenance, with an issue created against the plant owner.

  3. Problem Identified

    • Users may report the same issue multiple times, creating duplicate entries for the same problem.

  4. Solution Implemented

    • An "existing issues" box has been added to the pre-start form. 

    • When users report an issue during pre-start checks, existing issues will be displayed. Note this section will only be shown if there are active issues on the piece of plant. 

    • Users can see if an issue has already been reported and avoid creating duplicate entries.

  5. Outcome

    • Prevents the creation of multiple issues for the same known problem.

    • Streamlines the issue reporting process and improves efficiency.




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